Is Trying To Change
It worth Your Time and Effort? |
NO |
Don't Waste Your
Time on It |
YES |
|
|
DOES THE PERSON
KNOW ? |
NO |
LET SUBORDINATE
KNOW THE PERFORMANCE IS UNSATISFACTORY --
PROVIDE FEEDBACK |
YES |
|
|
DOES
THE SUBORDINATE KNOW WHAT IS SUPPOSED TO BE DONE &
WHEN? |
NO |
LET
SUBORDINATE KNOW- WORK PLANNNING |
YES |
|
|
ARE THERE OBSTACLES
BEYOND YOUR SUBORDINATES CONTROL? |
YES |
REMOVE OBSTACLES |
NO |
|
|
DOES THE
SUBORDINATE KNOW HOW TO DO SATISFACTORY
PERFORMANCE?¦ |
NO |
TRAIN SUBORDINATE
AND/OR PROVIDE PRACTICE |
YES |
|
|
DO NEGATIVE
CONSEQUENCES FOLLOW PERFORMANCE? |
YES |
CHANGE CONSEQUENCE
OR TRANSFER SUBORDINATE |
NO |
|
|
DO POSITIVE
CONSEQUENCES FOLLOW NONPERFORMANCE? |
YES |
CHANGE CONSEQUENCE |
NO |
|
|
COULD YOUR
SUBORDINATE PERFORM IF S/HE WANTED TO? |
NO |
TRANSFER OR
TERMINATE SUBORDINATE |
RESULT - REDIRECT THE
BEHAVIOR THROUGH COACHING |